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User Guide

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Before you start: the app's fields only appear on issues if they have been configured by an admin.

To see and use these fields, your Jira admin must:

  • install Time Tracking Customfield from Atlassian Marketplace,
  • create one or more custom fields of type Time Tracking or Duration (for example "QA Estimate", "SLA Limit"),
  • add these fields to the relevant screens (Create, View/Edit, and optionally transition screens and portals) for your projects.

For admin-level details, see the Getting Started and Configuration pages.


Use Time Tracking fields​

  • What a Time Tracking field is and how it differs from a normal custom field.
  • Where you can see it (Create Issue, View/Edit, transitions, portals).
  • How to enter and update time using Jira-style duration strings (for example 30m, 2h, 1d 3h).

Use Time Tracking fields


Timesheet — your whole week in one page​

  • See everything you logged as an issue × day grid, one week at a time — native Jira worklogs and your Time Tracking fields together.
  • Add, edit, and delete time inline from the grid, without opening each issue.
  • Track spent-vs-estimate per field in the Progress column, and filter the week by field.

Timesheet


Track time with the timer​

  • Start a timer on any Time Tracking field while you work.
  • Stop the timer to log the elapsed time as a worklog in one click — Time spent and Date started are auto-filled.
  • Timers survive tab close and work across devices. The timer feature is off by default — a project admin must enable it.

Track time with the timer


Use Duration fields​

  • What a Duration field is and how it differs from a Time Tracking field.
  • Where you can see it (Create Issue, View/Edit, transitions, portals).
  • How to enter duration values and how auto-normalization works.

Use Duration fields


Looking for admin topics?​

If you need to configure bucket sets (syncing multiple Time Tracking fields to Jira's native Time Tracking) or set up the workflow validator (requiring time to be logged before a transition), see the Configuration section.

Configuration


Want a team-wide view?​

Team Leads can add a pre-built gadget to any Jira dashboard that shows time logged per user for any Time Tracking field — no JQL required to get started.

Dashboards — Team time — by user