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Usage History

Track every time a template is run — who triggered it, when it happened, and which issues were created — directly on the template itself.


What Is Usage History?

The Usage History tab (visible on any issue marked as a template) displays a chronological log of each execution:

ColumnDetails
DateTimestamp of the execution (click the header to sort).
Created ByAvatar and display name of the user who launched the action.
IssueRoot issue key plus a collapsible tree of all child and linked issues generated in that run.

Click any issue key to open it in a new tab and inspect the structure exactly as it was created.


How It Works

  1. Open the Template

    Open an issue that is flagged as a template.

  2. Select Usage History Tab

    Navigate to the Usage History tab in the Issue Templates panel.

  3. Review Executions

    Each execution appears as a row showing date, user, and created issues.

  4. Explore the Trail

    Entries remain until the template itself is deleted, providing a permanent audit trail.

info

Permissions: if you can view the template, you can view its history.


How it looks?

The screenshot below shows a real Usage History panel:

  • Multiple runs grouped by date and user
  • Collapsible trees revealing every child and linked issue
  • Direct links to each created ticket for quick inspection
Usage history panel showing template creation timeline grouped by date and user

Usage history with collapsible issue trees