Permissions
Global Permissions Introduced by Templify
Templify defines two global permissions in Jira:
Use Templates
This permission allows users to use existing Issue Templates, but not modify them.
What users can do:
- Create issues from templates
- Apply templates to existing issues
- Use the Issue Template field on Create Issue screens
- Trigger automation actions
- Benefit from auto-filled fields and default values
What users cannot do:
- Create new templates
- Edit or delete templates
- Change template configuration or availability
Default grant: All users
Manage Templates
This permission allows full administration of Issue Templates.
What users can do:
- Create, edit, and delete Issue Templates
- Configure template properties (availability, dynamic fields, hierarchy)
- Access the global Template Manager
- View audit logs and usage history
- Use all features covered by Use Templates (this permission includes it)
Default grant: All users
Feature Access Requirements
Understand which permissions are required to access each part of the Templify app and ensure proper visibility for your users.
| Module | Required permissions |
|---|---|
| Issue Panel (in issue view) |
|
| Issue Action → Apply Template |
|
| Create Issue → Default Values | Use Issue Templates (global permission) |
| Templify Admin Pages | Jira protected page |
| Templify Global Page | Manage Issue Templates (global permission) |
Security & Execution Context
All key operations performed by Templify — including issue creation, field updates, and template application — are executed in the context of the user who triggers the action via the Jira UI.
This means:
- The app respects Jira’s native permission model
- Any operation the user is not authorized to perform in Jira (e.g., editing a restricted field, creating issues in a project without access) will also fail or be blocked when executed through Templify
- The app does not escalate privileges — it never acts on behalf of a system user or administrator in background
Examples of Enforced Restrictions
User cannot create issues in a project
The user won't be able to apply a template to that project. Templify respects project-level Create Issues permissions.
Field is hidden or restricted by a Field Configuration Scheme
If a field is hidden or restricted by a Field Configuration Scheme or Field Security, it will not be editable via a template. Templify only writes to fields the user can access.
User lacks access to edit sub-tasks
Templates containing sub-task structures will not be applied successfully. The app does not bypass issue-level permissions.
This ensures that all actions remain secure, auditable, and consistent with how Jira permissions are enforced elsewhere in the system.
See our blog guide: Template governance, permissions, and audit logs in Jira — practical strategies for access control and compliance.