This End User License Agreement (“EULA” or “Agreement”) is a legal agreement between you and Usługi IT Michał Krysiuk (“Company”), a Polish company registered under VAT PL 5423466895. Company is the legal owner of software applications (“Products“) that interoperate with applicable Atlassian Products and you purchase or evaluate from Atlassian Marketplace. This Agreement outlines the rules under which you are allowed to use the Products. If you do not accept these terms, you should not install or use the Products. However, by downloading or using them (in the case of Cloud Apps), you confirm that you accept and will comply with this EULA. Any terms contained in your support agreement, purchase order, order form, confirmation, or similar document will not apply and will not be binding on the Company unless explicitly accepted in writing by the Company.

By accepting this Agreement on behalf of your employer or another company or organization, you confirm that you have the full legal authority to represent and bind that entity to the terms of this Agreement. In such cases, all references to 'you' and 'your' will apply to that organization or legal entity.

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1. GENERAL

Products can be used only on devices that also have an Atlassian Product installed (or through which an Atlassian Product is otherwise accessed) and meet certain other technical requirements described in the Marketplace Guidelines of Atlassian, as amended from time to time by Atlassian.

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2. PRODUCTS

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2.1 'Cloud App' refers to an App that operates on either Atlassian’s servers or the Company’s servers and is offered to you as a cloud-based (software-as-a-service) solution for a specified subscription period. The Company reserves the right to update or modify the Cloud Apps at its sole discretion, at any time, and for any reason it considers appropriate.

2.2 “Server App” refers to a downloadable application provided by the Company or an authorized reseller, which you install and host on your own server infrastructure. These may also be identified by Atlassian as “Data Center” deployments or applications. To stay current with the latest features or fixes, you must manually download and install updates. Server Apps do not support automatic updates, as they are not integrated with any cloud-based infrastructure.

2.3 Only individuals you authorize may access and use the Product. Certain Products may allow you to assign different roles or types of users, with functionality potentially differing based on the user type. You are responsible for ensuring that all authorized users comply with this Agreement. All usage of the Product by you and your authorized users must stay within the permitted scope, follow the documentation, and be solely for the benefit of you or your affiliated entities.​

2.4 If the Product requires login credentials (such as user IDs and passwords), you must ensure that all authorized users maintain the confidentiality of their credentials and do not share them with anyone who is not authorized. Each user ID is assigned to a specific, named individual and must not be shared. Neither you nor any authorized user may distribute, assign, or otherwise disclose login credentials or any part thereof to any other person, organization, or entity. You are fully responsible for maintaining the confidentiality of these credentials and for all usage and activity conducted through them. You also agree to notify the Company immediately if any access credentials are lost, stolen, or used without authorization.

2.5 The Company reserves the right, at any time and at its sole discretion, to:

• Update or revise the documentation.

• Change, enhance, or remove the Product or any of its features or functions.

• Limit, suspend, or terminate access to the Product.

• Modify this End User License Agreement (“EULA”) to reflect changes in law, court rulings, regulatory gaps, or material changes in the balance of rights and obligations after the Agreement was entered into.

If the EULA is modified, the Company will send you a written Change Notice describing the updates. These changes will be considered accepted if you do not object within 30 days of receiving the Change Notice. The Change Notice will inform you of this deadline and your right to object. If you object within the 30-day period, the proposed changes will not apply, and either you or the Company may immediately terminate the Agreement for cause. Upon termination, you must stop using the Product and cooperate with the process, including notifying Atlassian if necessary.

Any changes to pricing terms are governed separately under Section 6.1.

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3. GRANT OF LICENSE

3.1 The Company retains full ownership of all rights, titles, and interests in the Products, including all intellectual property rights globally, as well as any associated trademarks, logos, and service marks. The Products are licensed—not sold—to you by the Company, even if terms such as “purchase” or “sale” are used.

3.2 Subject to this Agreement and payment of all applicable fees to Atlassian and/or its authorized partners (excluding free Products and trial periods), the Company grants you a limited, non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable license to:

• (i) download and install one production instance of a Server App on your systems (excluding trial use),

• (ii) access a Cloud App during the subscription term,

• (iii) use the Products with a single instance of the host application (e.g., Confluence or Jira).

This license is limited to:

• Paid Products: usage must comply with (a) the permitted scope, (b) the license terms outlined in the Product’s “Pricing” section, and (c) documentation (such as user manuals, FAQs, support pages, and the product listing).

• Free Products: usage must follow the applicable documentation.

3.3 For Server Apps, you may maintain one backup copy for disaster recovery or business continuity purposes. Cloud Apps may be subject to storage or usage limits, which will be outlined on the product details page or in related documentation.

3.4 The license is valid only if the number of concurrent authorized users does not exceed the number for which you have paid applicable license fees to Atlassian or its partners. You may increase this number by purchasing additional licenses. The maximum number of users is defined by the license tier selected at the time of purchase.

3.5 You understand that the Product will only work if its license tier matches the tier of your host application (in the case of Server Apps like Jira or Confluence).

3.6 Some Products may integrate with or rely on third-party services. You acknowledge that:

• (i) Use of such third-party services is governed by the applicable terms of those providers, and you must comply with those terms.

• (ii) The Company does not evaluate, endorse, or take responsibility for these third-party services.

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4. RESTRICTIONS

You are not permitted to:

(i) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, core logic, or algorithms of the Product, unless expressly allowed by applicable law;

(ii) adapt, modify, translate, or attempt to create derivative works based on the Product;

(iii) bypass, disable, or interfere with any licensing or usage restriction mechanisms built into the Product, including license keys;

(iv) access or use the Product without proper authorization or outside the scope of credentials assigned to authorized users;

(v) remove, alter, or obscure any trademarks, logos, copyright notices, or proprietary labels included in the Product;

(vi) sell, rent, lease, sublicense, assign, distribute, or otherwise transfer the Product or any associated rights to another party;

(vii) provide the Product as a service (e.g., SaaS), display, perform, or otherwise make its functionality available to third parties, unless explicitly allowed under this Agreement;

(viii) use the Product in any way not explicitly authorized by the terms of this Agreement.

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5. MAINTENANCE AND SUPPORT

5.1 For Server Apps, the initial purchase includes maintenance services, which cover updates and technical support for a predetermined duration, as defined in your agreement with Atlassian or its authorized distributors. For Cloud Apps, maintenance is included for the duration of your active subscription.

5.2 Specific pricing and terms related to ongoing maintenance or renewal are outlined under the “Pricing” section of the Product’s listing.

5.3 The Company may release updates or upgrades to the Product from time to time, at its discretion. There is no obligation to provide maintenance for free Products, though the Company may choose to do so under its own conditions.

5.4 Product support is provided through official documentation, as well as an online ticketing system or email-based assistance. Support services are offered in English. Note that maintenance and support do not extend to custom development, feature implementation requests, or help related to your host application or other third-party tools and services.

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6. FEES AND PAYMENT TERMS

6.1 Cloud Apps are offered on a subscription basis. All pricing, billing terms, and applicable charges are determined and managed by Atlassian or its authorized partners. Prices are subject to change in accordance with Atlassian’s policies.

6.2 For Server Apps, license keys, and for Cloud Apps, login access credentials will be delivered electronically to the email address provided during purchase via Atlassian or its official partners. You are responsible for installing the Product and ensuring that it functions properly within your technical environment, including compatibility with other systems and services.

6.3 All aspects of payment processing, delivery, subscription management, renewals, and refunds are fully handled by Atlassian or its designated resellers. The Company does not handle payments and is not liable for any issues related to financial transactions or access provisioning. Please refer to Atlassian Marketplace’s official terms and policies for detailed information regarding billing, refunds, and subscription management.

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7. TERMINATION

7.1 This Agreement becomes effective upon your first download, installation, subscription to, or use of the Product, regardless of whether it's for evaluation, full license, or any other version.

7.2 Unless terminated earlier under the terms described here or upon the end of an evaluation period, this Agreement remains in effect for the duration outlined in your subscription. Any license ends automatically when the Agreement is terminated, even if it was labeled as "perpetual" or no expiration date was stated during purchase.

7.3 You are free to terminate this Agreement at any time for any reason or no reason. However, doing so does not absolve you of any prior responsibilities, including outstanding payments.

7.4 Without waiving other rights or remedies, the Company may suspend or terminate this Agreement or your access to the Product without notice or liability if:

• You breach any part of this Agreement.

• You violate intellectual property or privacy rights of others.

• You use the Product in a way that is illegal, harmful, abusive, or disruptive.

• The Company does not receive payment from Atlassian or its authorized partners.

• You exceed a 60-day evaluation period within a calendar year without purchasing a license.

• Required by applicable law.

• The Product is discontinued. If appropriate, you may be notified in advance with time to correct any issues.

7.5 The Company reserves the right to terminate your access to free or fully discounted Apps at any time and for any reason, without liability.

7.6 After termination, all licenses are void. You must stop using the Product, remove all copies from your systems, and delete any Company-confidential materials. No refunds or credits will be issued for any license or maintenance payments already made—this includes perpetual licenses—unless Atlassian’s Marketplace policy states otherwise. All refund matters are handled solely by Atlassian or its resellers, not the Company.

7.7 The following sections of the Agreement will continue to apply even after termination: Ownership, License Restrictions, Third Party Software and Services, Promotional Materials, Your Feedback, Confidentiality, Limitation of Liability, and Miscellaneous.

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8. LIABILITY

8.1 Each party assumes full liability for any loss or damage resulting from intentional actions or gross negligence by that party, its executives, or authorized representatives. This also includes liability for personal injury, death, or illness, and for any explicitly accepted guarantees or assumed risks.

8.2 In cases involving minor negligence—whether by the party, its directors, officers, or agents—where such negligence causes a breach of a critical contractual duty, liability shall be limited. The maximum compensation will not exceed the total amount of fees paid or owed by you in the 12 months immediately before the incident triggering the claim.

8.3 Except as outlined in Sections 8.1 and 8.2, all other liability on the part of either party is excluded.

8.4 When Section 8.2 applies, the responsible party is not liable for any indirect losses, including loss of business profits.

8.5 Each party agrees to take all reasonable steps to reduce or avoid damages or losses that may arise in connection with this Agreement.

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9. INDEMNIFICATION

You agree to defend, indemnify, and release the Company—along with its affiliates, subsidiaries, employees, agents, and officers—from any third-party claims, including associated damages, liabilities, or expenses (such as reasonable legal fees), that arise due to:

• content you upload, share, or publish through the Product;

• your use of the Product;

• any breach of this Agreement by you;

• or infringement of any third-party rights resulting from your actions.

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10. DATA

10.1 You acknowledge and consent that the Company may gather and make use of technical data and related information. This may include, without limitation, data about your device, system, and use of the Product. Such information may be collected periodically to support software updates, deliver support services, assist marketing efforts, and enhance overall service related to the Product. As long as the data does not personally identify you, the Company may use it to improve its offerings or deliver related technologies or services.

10.2 By evaluating or installing the Products, you understand and accept that the application might send your data outside Atlassian’s infrastructure during regular use. The Company may access data from your Atlassian Products through the relevant product's API. This access could potentially involve the viewing, altering, or deletion of your data by the Company or its Products. Additionally, the Company may collect data about your configuration and usage of the Products. All information collected will be handled in accordance with our Privacy Policy.

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11. CONFIDENTIALITY

11.1 The Company does not request or require you to provide any of your private or confidential information.

11.2 Unless stated otherwise in this Agreement, both parties agree that any code, inventions, business strategies, technical insights, financial details, or other proprietary information shared by one party (the "Disclosing Party") with the other (the "Receiving Party") shall be treated as confidential (“Confidential Information”), provided it is clearly marked as confidential and the Receiving Party acknowledges it as such. If the Receiving Party receives information labeled as confidential but not needed or requested, it must immediately return or destroy all such information. Regardless of labeling, all Company-owned intellectual property and technology will automatically be considered Confidential Information.

11.3 The Receiving Party agrees not to use or disclose any Confidential Information unless explicitly permitted under this Agreement.

11.4 This confidentiality obligation does not apply to information that the Receiving Party can prove:
(i) was already lawfully known or possessed before disclosure,
(ii) entered the public domain through no wrongdoing of the Receiving Party,
(iii) was received legally from another source without violating confidentiality, or
(iv) was independently developed without any reference to the Confidential Information.
Additionally, disclosure is permitted if required by law, regulation, or court order—provided only the minimum necessary is disclosed and, where possible, advance notice is given to the Disclosing Party.

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12. GENERAL PROVISIONS

12.1 This Agreement, including its interpretation and any claims or disputes arising from it, shall be governed by the laws of Poland, without applying any conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. You also consent that any legal action or proceeding regarding this Agreement must be brought before a court located within Poland.

12.2 If any clause or provision of this Agreement is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, it will be enforced to the extent allowed by law. The remainder of the Agreement will continue in full effect, and the invalid or unenforceable provision will be substituted with a valid one that most closely reflects the original intent.

12.3 You authorize the Company to reference you as a customer in its marketing materials and on its website. If you wish to withdraw this permission, you may do so at any time by sending a request to contact@teranoapps.com.

12.4 If you submit any feedback, suggestions, or recommendations related to the Product, you provide the Company with a royalty-free, non-revocable, non-exclusive, and transferable license to use, adapt, share, and publish this feedback for any purpose, commercial or otherwise. You confirm that such feedback is not restricted by any third-party rights or licenses, and it will not be treated as your confidential information.

12.5 You agree to receive electronic communications from the Company via the email address you provided. You acknowledge that all agreements, disclosures, notices, and communications sent to you electronically satisfy any legal requirement that they be provided in writing.